Friday, December 7, 2012
SCCM - A failure exit code of 1603 was returned.
Encountered this error code from a software deployment. Solved this by restarting the client computer.
The program for deployment "SA120105" failed ("SA100099" - "SEP2 - x86 - TAN"). A failure exit code of 1603 was returned.
User context: NT AUTHORITY\SYSTEM
Possible cause: Configuration Manager determines status for each program it executes. If Configuration Manager cannot find or correlate any installation status Management Information Format (MIF) files for the program, it uses the program's exit code to determine status. An exit code of 1603 is considered a failure.
Solution: For more information on the exit code, refer to the documentation for the program you are distributing.
Sunday, October 28, 2012
Service Manager requirement - SQL Server Full-Text Search and Analysis
Different from other System Center products, Service Manager (SM) require the SQL Server Full-Text Search feature and also the Analysis feature.
If you do not include that, you should be getting these error message during the SM installation.
Therefore, you need to select this feature from the SQL installation
And after that, the system check results is passed during the SM Setup Wizard
The entire software requirement, you may also need to refer to http://technet.microsoft.com/en-us/library/hh519608.aspx.
If you do not include that, you should be getting these error message during the SM installation.
Therefore, you need to select this feature from the SQL installation
The entire software requirement, you may also need to refer to http://technet.microsoft.com/en-us/library/hh519608.aspx.
Monday, October 15, 2012
Microsoft Office 365 Service Descriptions and Service Level Agreements for Dedicated Subscription Plans
Would like to know what is the SLA and the RPO and RTO committed by Microsoft on Office365? Here is the URL links for all these legal documents and it is just published yesterday, 15th Oct.
Re-quoted from the Microsoft URL: http://www.microsoft.com/en-us/download/details.aspx?id=18128
Microsoft Office 365 Service Descriptions and Service Level Agreements for Dedicated Subscription PlansOverview
Microsoft® Office 365 for enterprises offers cloud-based Microsoft communications and collaboration solutions that are widely used by enterprise customers today. These service descriptions and service level agreements (SLAs) for Office 365 dedicated subscription plans detail the Microsoft Exchange Online messaging service, the Microsoft SharePoint® Online collaboration service, and the Microsoft Lync™ Online instant messaging and communications service. Other documents in the set describe Office 365 components related to these services.
What's New in the Latest Service Update: The new features and capabilities that are available in the latest update of Office 365 dedicated plan solutions are described in this document.
Microsoft Exchange Online Service Description: Exchange Online is a cloud-based enterprise messaging solution that is based on Microsoft Exchange Server. The Exchange Online service provides a reliable messaging environment that includes email, shared calendar, Microsoft Outlook® Web App, and Exchange ActiveSync® mobile device connectivity.
Microsoft SharePoint Online Service Description: SharePoint® Online is a managed collaboration solution from Microsoft Office 365 that provides an organization's employees with a way to efficiently work together, quickly locate organizational resources, search for experts and corporate information, manage content and workflow, and gain business insight to make better-informed decisions. SharePoint Online is built on the rich capabilities of Microsoft SharePoint 2010 technology and provides an end-to-end solution delivered over the Internet.
Microsoft Lync Online Service Description: Microsoft Lync™ Online is a next-generation communications service that connects people in new ways, anytime, from virtually anywhere. Lync Online provides intuitive communications capabilities across presence, instant messaging, audio/video calling and a rich online meeting experience including PC audio, video, content sharing, and voice.
Identity and Provisioning Service Description: This document describes the identity and provisioning technologies that play a critical role in enabling and controlling customer access to the Exchange Online, SharePoint Online, and Lync Online services. It focuses on the Active Directory authentication, directory synchronization, and provisioning services used with Microsoft Office 365 services.
Network Service Description: Microsoft Office 365 networking infrastructure components and features support delivery of the Exchange Online, SharePoint Online, and Lync Online service offerings. This document covers the network architecture for services, options for customer connectivity to Microsoft data centers, and network security.
Support Service Description: The Microsoft Office 365 support team helps customers set up the support organization they need to assist their end users. In addition, the support team provides a managed process for escalating user issues to other Microsoft support teams.
Service Management Service Description: Microsoft Office 365 works to ensure continued improvement and customer satisfaction with its technical and non-technical support services through rigorous service level management practices. This document describes practices used to promote effective and efficient resolution of customer issues through the monitoring and evaluating Online Services metrics and internal processes. It also discusses the Service Management as a Service (SMAAS) framework, which is used to foster closer integration of customer and Microsoft operations.
Service Continuity Management Service Description: Service continuity management describes the capabilities of Microsoft to restore subscribed services to customers during a significant service outage. This document presents the approach to service continuity management that Microsoft takes across all Office 365 services.
Change Management Service Description: The Microsoft change management team directs the process and procedures related to approval, scheduling, testing, and deployment of changes in the pre-production and production infrastructure environments of Microsoft Office 365. The approach used in this service management function is built on the Information Technology Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF) standards
Microsoft SharePoint Online Custom Solution Policies and Process: This document describes the customization process used for validating and deploying custom solutions to the SharePoint Online environment. The goal of the customization process is to ensure that customizations that are deployed to the customer’s SharePoint Online production environment are secure and developed according to established best practices.
Microsoft SharePoint Online Custom Solution Developers Guide: This document provides guidance about how to create customizations that will be deployed to the SharePoint Online environment. It offers information to the customer’s development team about how to develop custom solutions and what the best practices are.
Microsoft SharePoint Online Content Migration Policy for SharePoint 2010: This document provides guidance on the methods by which customers on the SharePoint 2010 platform can transfer SharePoint content databases, or a custom database, both into and out of the SharePoint Online environment. It also includes descriptions of data storage quotas, storage allocation, quotas for site collection and database size, and how content is merged and migrated into SharePoint Online.
Exchange Online Email Migration and Coexistence Service Description: The purpose of this document is to provide a description of the Exchange Online email migration and coexistence feature, along with an introduction to the related responsibilities of both Microsoft and customers.
What's New in the Latest Service Update: The new features and capabilities that are available in the latest update of Office 365 dedicated plan solutions are described in this document.
Microsoft Exchange Online Service Description: Exchange Online is a cloud-based enterprise messaging solution that is based on Microsoft Exchange Server. The Exchange Online service provides a reliable messaging environment that includes email, shared calendar, Microsoft Outlook® Web App, and Exchange ActiveSync® mobile device connectivity.
Microsoft SharePoint Online Service Description: SharePoint® Online is a managed collaboration solution from Microsoft Office 365 that provides an organization's employees with a way to efficiently work together, quickly locate organizational resources, search for experts and corporate information, manage content and workflow, and gain business insight to make better-informed decisions. SharePoint Online is built on the rich capabilities of Microsoft SharePoint 2010 technology and provides an end-to-end solution delivered over the Internet.
Microsoft Lync Online Service Description: Microsoft Lync™ Online is a next-generation communications service that connects people in new ways, anytime, from virtually anywhere. Lync Online provides intuitive communications capabilities across presence, instant messaging, audio/video calling and a rich online meeting experience including PC audio, video, content sharing, and voice.
Identity and Provisioning Service Description: This document describes the identity and provisioning technologies that play a critical role in enabling and controlling customer access to the Exchange Online, SharePoint Online, and Lync Online services. It focuses on the Active Directory authentication, directory synchronization, and provisioning services used with Microsoft Office 365 services.
Network Service Description: Microsoft Office 365 networking infrastructure components and features support delivery of the Exchange Online, SharePoint Online, and Lync Online service offerings. This document covers the network architecture for services, options for customer connectivity to Microsoft data centers, and network security.
Support Service Description: The Microsoft Office 365 support team helps customers set up the support organization they need to assist their end users. In addition, the support team provides a managed process for escalating user issues to other Microsoft support teams.
Service Management Service Description: Microsoft Office 365 works to ensure continued improvement and customer satisfaction with its technical and non-technical support services through rigorous service level management practices. This document describes practices used to promote effective and efficient resolution of customer issues through the monitoring and evaluating Online Services metrics and internal processes. It also discusses the Service Management as a Service (SMAAS) framework, which is used to foster closer integration of customer and Microsoft operations.
Service Continuity Management Service Description: Service continuity management describes the capabilities of Microsoft to restore subscribed services to customers during a significant service outage. This document presents the approach to service continuity management that Microsoft takes across all Office 365 services.
Change Management Service Description: The Microsoft change management team directs the process and procedures related to approval, scheduling, testing, and deployment of changes in the pre-production and production infrastructure environments of Microsoft Office 365. The approach used in this service management function is built on the Information Technology Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF) standards
Microsoft SharePoint Online Custom Solution Policies and Process: This document describes the customization process used for validating and deploying custom solutions to the SharePoint Online environment. The goal of the customization process is to ensure that customizations that are deployed to the customer’s SharePoint Online production environment are secure and developed according to established best practices.
Microsoft SharePoint Online Custom Solution Developers Guide: This document provides guidance about how to create customizations that will be deployed to the SharePoint Online environment. It offers information to the customer’s development team about how to develop custom solutions and what the best practices are.
Microsoft SharePoint Online Content Migration Policy for SharePoint 2010: This document provides guidance on the methods by which customers on the SharePoint 2010 platform can transfer SharePoint content databases, or a custom database, both into and out of the SharePoint Online environment. It also includes descriptions of data storage quotas, storage allocation, quotas for site collection and database size, and how content is merged and migrated into SharePoint Online.
Exchange Online Email Migration and Coexistence Service Description: The purpose of this document is to provide a description of the Exchange Online email migration and coexistence feature, along with an introduction to the related responsibilities of both Microsoft and customers.
Features - Office 365 and on-premise Exchange 2010
There is a long list of
feature comparison between Office 365 and on-premise Exchange 2010
Exchange Server 2010
Service Pack 1 |
Exchange Online
|
|
SERVICE FEATURES
|
||
Mailbox size
|
Configurable
|
500 MB (Exchange Online Kiosk user)
25 GB (Exchange Online Plan 1 user)
Unlimited (Exchange Online Plan 2 user)
|
Message size limits (max attachment size)
|
Configurable
|
25 MB
|
Recipient limits
|
Configurable
|
500 recipients/day
|
Message rate limits
|
Configurable
|
30 messages/minute
|
Deleted item recovery
|
Configurable
|
14 Days
|
Deleted mailbox recovery
|
Configurable
|
30 Days
|
CLIENT ACCESS
|
||
Outlook 2010
|
Yes
|
Yes
|
Outlook 2007
|
Yes
|
Yes
|
Outlook 2003
|
Yes
|
No
|
Outlook Anywhere (RPC over HTTPS)
|
Yes
|
Yes
|
Outlook Cached Mode
|
Yes
|
Yes
|
Outlook Online Mode
|
Yes
|
Yes (not recommended)
|
Autodiscover
|
Yes (for Outlook and mobile)
|
Yes (for Outlook and mobile)
|
Outlook Web App
|
Internet Explorer 7+, Safari 3+, Firefox, Chrome
|
Internet Explorer 7+, Safari 3+, Firefox , Chrome
|
Outlook Web App light experience
|
Almost any browser
|
Almost any browser
|
Outlook Web App: Vanity URL (http://mail.contoso.com)
|
Yes
|
Customer can set up a redirect
|
Outlook Web App: session time-out
|
Configurable
|
Default: 6 hours
Configurable up to 24 hours. |
Public/private computer logon option
|
Yes
|
No
|
WebReady document viewing
|
Yes
|
Yes
|
Disable web access
|
Yes
|
Yes
|
Instant messaging and presence connected to web
email client
|
Yes
|
Yes
|
Macintosh support (rich client)
|
Outlook for Mac 2011, Entourage 2008 Web Services
Edition
|
Outlook for Mac 2011,
Entourage 2008 Web Services Edition |
IMAP
|
Yes
|
Yes
|
POP
|
Yes
|
Yes
|
MOBILITY
|
||
Windows Phone 7 devices
|
Yes
|
Yes
|
Windows Mobile devices
|
Windows Mobile 5.0+
|
Windows Mobile 6.0+
|
Other Exchange ActiveSync devices (such as iPhone)
|
Yes
|
Yes
|
Remote device wipe (implementation varies by mobile
device manufacturer)
|
Yes
|
Yes
|
Customize Exchange ActiveSync security policies and
settings, including PIN/password lock
|
Yes
|
Yes
|
Disable Exchange ActiveSync access
|
Yes
|
Yes
|
Mobile device allow/block/quarantine
|
Yes
|
Yes
|
Certificate-based authentication for Exchange
ActiveSync
|
Yes
|
No
|
Over-the-air-update for Outlook Mobile
|
Yes
|
Yes
|
Mobile SMS sync (through Exchange ActiveSync)
|
Yes
|
Yes
|
SMS (text messaging) notifications
|
Yes
|
Yes
|
BlackBerry (via Blackberry Enterprise Server)
|
Yes
|
Hosted BlackBerry service not offered during beta
|
BlackBerry (via Blackberry Internet Service)
|
Yes
|
Yes
|
EMAIL/INBOX
|
||
“Send on behalf of” and “send as”
|
Yes
|
Yes
|
Shared mailboxes
|
Yes
|
Yes
|
Catch-all mailbox
|
Yes
|
No
|
Server-side email forwarding
|
Yes
|
Yes
|
Inbox rules
|
Yes
|
Yes
|
Tasks
|
Yes
|
Yes
|
Conversation view and actions (such as ignore
conversation)
|
Yes
|
Yes
|
MailTips and MailTips customization
|
Yes
|
Yes
|
Connected accounts (aggregate mail from multiple
external email accounts)
|
No
|
Yes
|
CONTACTS/DIRECTORY
|
||
Personal contacts
|
Yes
|
Yes
|
Personal distribution groups
|
Yes
|
Yes
|
Shared distribution groups
(in Global Address List) |
Yes
|
Yes—managed via web or synchronized from Active
Directory
|
Restricted distribution groups
|
Yes
|
Yes
|
Dynamic distribution groups
|
Yes
|
Yes
|
Moderated distribution groups
|
Yes
|
Yes
|
Self-service distribution groups
|
Yes
|
Yes (for groups not synchronized from on-premises
Active Directory)
|
Global Address List
|
Yes
|
Yes
|
Hide users from Global Address List
|
Yes
|
Yes
|
Custom address lists
|
Yes
|
No
|
Hierarchical address lists
|
Yes
|
No
|
Global Address List segmentation
|
Yes
|
No
|
Offline Address Book
|
Yes
|
Yes
|
External contacts (in Global Address List)
|
Yes
|
Yes
|
CALENDAR
|
||
Out-of-office auto-replies
|
Yes
|
Yes
|
Cross-premises calendar free/busy (mix of
on-premises/cloud users)
|
Not applicable
|
Yes
|
Federated calendar sharing
|
Yes
|
Yes
|
Publish or subscribe to calendar thorugh iCal
|
Yes
|
Yes
|
Side-by-side calendar view in web client
|
Yes
|
Yes
|
Resource mailboxes (for example, for conference
rooms or equipment)
|
Yes
|
Yes
|
Outlook 2010 Room Finder
|
Yes
|
Yes
|
UNIFIED MESSAGING, FAX
|
||
Interoperability with on-premises voicemail systems
|
Yes
|
Via SMTP
|
Exchange Unified Messaging (hosted voicemail)
|
Yes
|
Yes
|
SECURITY
|
||
Anti-spam (AS)
|
Customer chooses AV/AS solution
|
Forefront Online Protection for Exchange
|
Antivirus (AV)
|
Customer chooses AV/AS solution
|
Forefront Protection for Exchange
|
Safe and blocked senders (configurable at the
organization level)
|
Yes
|
Yes
|
Opportunistic TLS for inbound/outbound email
|
Yes
|
Yes
|
Forced TLS for inbound/outbound email
|
Yes
|
Yes
|
S/MIME
|
Yes
|
Yes, with limitations
No Outlook Web App support
|
PGP
|
Yes
|
Yes
|
COMPLIANCE/ARCHIVING
|
||
Disclaimers
|
Yes
|
Yes
|
Transport rules
|
Yes
|
Yes
|
Personal archive
|
Yes
|
Yes
|
Retention policies
|
Yes
|
Yes: Exchange 2010 retention policies
No: Exchange 2007-style managed folders |
Journal messages to external or on-premises archive
|
Yes
|
Yes
|
Multi-mailbox search (e-discovery)
|
Yes
|
Yes
|
Legal hold
|
Yes
|
Yes
|
Rolling legal hold (single item recovery)
|
Yes
|
Yes
|
ADMINISTRATION
|
||
Administration through a Web-based interface
(Exchange Control Panel)
|
Yes
|
Yes
|
Forefront Online Protection for Exchange
Administration Center access
|
Optional
|
Yes
|
Administration through command line shell
(PowerShell)
|
Yes
|
Yes
|
Role-Based Access Controls (RBAC)
|
Yes
|
Yes
|
Message tracking
|
Yes
|
Yes
|
Usage reporting
|
Some data can be extracted using PowerShell
|
Some data can be extracted using PowerShell
|
Auditing
|
Yes
|
Yes
|
APPLICATION ACCESS/CUSTOMIZATION
|
||
Application connectivity through web services
|
Yes
|
Yes
|
SMTP relay
|
Yes
|
Yes
|
Outlook Web App Web Parts
|
Yes
|
Yes
|
Outlook add-ins and Outlook MAPI
|
Yes
|
Yes
|
Application connectivity through Exchange Server
MAPI/CDO API
|
Yes
|
No
|
Application connectivity through DAV
|
No
|
No
|
OTHER
|
||
Public folders
|
Yes
|
No
|
Global Address List synchronization from on-premises
directory (Active Directory)
|
Not applicable
|
Yes—one-way through the Directory Synchronization
tool
|
Global Address List synchronization from multiple
on-premises Active Directory forests
|
Yes
|
No
|
To set customer's expectation right, most important is to let them know
The following list of features is not supported for Exchange Online:
• Outlook 2003 connectivity
• Public/private computer logon option
• Certificate-based authentication of mobile devices for Exchange ActiveSync
• Catch-all mailbox
• Custom address lists
• Hierarchical address lists
• Global Address List segmentation
• Application connectivity through Exchange Server MAPI/CDO API
• Application connectivity through DAV
• Public folders
• Global Address List synchronization from multiple on-premises Active Directory forests
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